CUT-OFF TIME FOR SAME-DAY SHIPPING?
Every effort will be made to ship orders placed by 4:00 p.m. EST on the same day. If an order is placed after 4:00 p.m., it will be filled and shipped on the following day.
SHIPPERS WE USE?
Our primary carrier is UPS, however, if requested, we will use other companies such as Federal Express and the U.S. Postal Service.
All orders are shipped FOB Kalamazoo, Michigan. Customer is responsible for loss or damage to the products at all times after Drivers Threads has turned the shipment over to a carrier. Drivers Threads is not responsible for delayed orders after they have left the Drivers Threads warehouse.
ORDER HAS SHIPPED?
We will send you an email after your order has shipped. The email will contain carrier’s tracking information.
DELIVERY TIME AND COST?
Shipping charges and delivery times are based on the weight of the items and shipping distance from the warehouse(s).
SHORTAGES IN SHIPMENTS
Claims must be made within 10 days after receipt of shipment. Please fax a copy of the packing slip (813) 632-8220 OR send us an email using our Contact Us form on the home page email listing the missing items or order discrepancies. Missing items will be shipped to you upon receipt of packing slip and verification of original order.